An upfront guide to how we work when it comes to purchasing your timeshare resale from us.
In setting ourselves apart from our competition, we feel it is important that we provide all our customers with a level of service which is second-to-none. Whether you are an existing timeshare owner or totally new to timeshare, we shall endeavour to have answered all your questions and given you as much help and advice as necessary before placing any offers on your behalf with our customers who are looking to sell timeshare.
To assist with any questions you may have regarding our processes when it comes to purchasing timeshare, the information below outlines how we do business and provides specimens of all the paperwork you would receive if we are able to find you a suitable product and agree a purchase price with the seller.
If the consultant dealing with your enquiry is able to find a suitable timeshare product, they will need speak directly with the individual with the timeshare for sale. Initially this may be to help answer any remaining questions that you have such as whether the timeshare is available for use this year and also to make sure it is still available for sale.
In some cases, the individuals who have their timeshare registered for sale with us are open to offers. Your consultant will be happy to put forward any reasonable offers on your behalf provided that you are completely happy with how we work and operate. So, before putting forward any offers on your behalf, your consultant will want to make sure that you fully understand all of the points below.
To begin the contractual process of transferring the ownership of your timeshare resale from the existing owner to yourself, we will first need to receive from you the legal and contracts fee of £299 for each timeshare week or group of timeshare points purchased. This fee is for the service provided by our in-house contracts department who will be carrying out all the checks on your timeshare resale, carrying out the change of ownership and acting as your agent in the process. This fee needs to be paid by Visa or MasterCard once any offer has been accepted and, as with any monies in your transaction, it is paid to an independent trustee. For more information on their role and how they protect your purchase please see "Resort Fiduciary Services Ltd" below. We will then send you two separate agreements which will require your signature.
Letter of Appointment: This document is the agreement whereby you are instructing Worldwide Timeshare Hypermarket Ltd as your agent to act on your behalf in the transfer of ownership. You can download a specimen of our letter of appointment in PDF format below.
Timeshare Purchase Agreement: This document outlines precisely what timeshare week or timeshare points product you are buying. For example, if you were to buy a fixed week timeshare then it would generally state the name of the resort, the unit number, the size of the unit, how many people that unit will accommodate, the period (week number) along with the check-in days, management fees and of course the purchase price. For floating weeks and timeshare points products the information will vary depending on the product. To view a specimen of our timeshare purchase agreement in PDF format please see the link below.
We will send you two copies of each document, one for your own records and one to send back to us within fifteen days of your offer being accepted. You will also need to send a cheque for the balance payment which again is made payable to independent trustees, "Resort Fiduciary Services Ltd" (see below).
As we operate within both the relevant UK and European laws governing timeshare, any monies that pay for either our services or your timeshare resale are held in trust by Resort Fiduciary Services Ltd. Their role within the transaction is to keep hold of your monies whilst our contracts team carry out all the checks on your timeshare to ensure that everything is 100% as intended. It is only as and when you are seen as the legal owner of the timeshare that any monies are released from trust.
Once our contracts team have assured that your timeshare is as stipulated on your purchase agreement they will commence with the necessary procedure to transfer the timeshare into your name. Depending on the resort and the country, the procedure will vary. We will endeavour to keep you up-to-date during this process which generally takes around 90 days.
If for any reason you decide that you do not wish to proceed with your timeshare purchase you have the right to cancel the agreement. You can cancel this timeshare agreement by sending or taking a written notice of cancellation to Worldwide Timeshare Hypermarket on or before the balance due date, as specified on the reverse of the timeshare purchase agreement. You therefore have at least fourteen days from the day your offer is accepted in which you may cancel the agreement. If you post the notice in a properly addressed and fully pre-paid letter, the notice will be treated as given at the time of posting. If you do decide to cancel the agreement within the statuary cooling-off period then any monies that you have paid (including the £299 per week legal and contracts fee) will be reimbursed to you in full.
"I would like to put on record the tremendous help and support we received from Tom at Worldwide Timeshare when purchasing our 2 weeks at Marriott Playa Andaluza. When we first spoke to Tom we had been to a Marriott promotion in Paris and were doing some final research before taking the plunge so to speak. Tom was very helpful, explaining all the positives and potential pitfalls in a straightforward manner, such that we were able to make the right decisions for us as a family. Tom then helped us secure the exact thing we wanted at a wonderful price. Even better when you consider what it would have cost to buy new and direct. In what can be a daunting experience with lots of jargon and opportunities to get misled or mis-sold, Tom helped us so much and we are very very happy with our purchase. I will certainly be recommending Worldwide – and especially Tom – to all our friends and family. Thank you Tom!"
Julian & Sam, Devon
"We would like to offer our sincere thanks to everyone at Worldwide and in particular to Luke for the way our purchase at Royal Savoy, Madeira was handled. Totally professional,and at the same time personal and very friendly, making us feel very special. We have used our time there and just returned from a lovely break in a super resort. Many thanks."
Terry Luckwell, Cornwall
"My husband and I were very pleased with the excellent service we received at Worldwide. We were looking for a timeshare week at Kilconquhar Castle Estate and Colin delivered great results for us - we now own a week in a lovely villa in a beautiful setting. The whole set up of Worldwide is very professional and reliable!!! Special thanks to Colin for his perseverance in getting us what we wanted. Service like this makes the difference!!!"
Sheila M, Edinburgh
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